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Classroom Rights and Privileges
The classroom (including laboratories, field trips, independent study, etc.) is an essential part of any university where freedom to learn should flourish. The instructor has the responsibility for the manner of instruction and the conduct of the classroom. The instructor should not act in any way that denies the rights of students as set forth below:
Students are free to take reasoned exception to the data or views offered in courses. It is the responsibility of the instructor to take every precaution to ensure that what is presented is factual. If the instructor’s presentation is in the area of opinion, belief, or debatable fact, it is the instructor’s responsibility to make this clear to the students. Students may be required to know thoroughly the particulars set forth by the instructor, but they are free to reserve personal judgment as to that which is presented in the classroom.
The student has the right to substantial presentations appropriate to the course. Unjustified failure of the instructor to meet or prepare for classes, which results in incompetent performance, is a legitimate ground for student complaints against the instructor.
The student has the right to a statement at the beginning of each quarter providing: instructor’s name, office location, office telephone number, and office hours; texts and supplementary materials required for the course; purpose of the course; prerequisites; requirements for grading; frequency and types of tests; and other information to assure student’s understanding of the nature and requirement of the course.
Non-Discrimination Policy
Kingston University does not discriminate on the basis of race, color, age, gender, creed, marital status, sexual preference, regardless of national or ethnic origin or physical disability or any other legally protected status in the administration of its educational programs, admission policies, or any other programs and activities administered by the University. 
Student Record Policy
  • Family Educational Rights and Privacy Act (FERPA)

All information regarding student records will be protected under the Federal Right to Privacy Act. The University’s policy is to maintain the confidentiality of student academic records.  No one outside of the institution shall have access to, nor will the University disclose, any information from a student’s academic records without the written consent of the student except:  University personnel, officials of other institutions in which the student seeks to enroll, persons or organizations providing student financial aid, accrediting agencies, in compliance with a judicial order or in an emergency in order to protect the health or safety of a student or other persons.
The student’s academic file is the sole property of the University.  The University commits to full compliance with regulations set by the Family Educational Rights and Privacy Act of 1974 (the Buckley Amendment) and will not release copies of documents of course work from other institutions attended.
  • Right to Access

With a few exceptions provided by law, students at Kingston University may review their educational records within 15 working days after a written request from the student is received by the Registrar’s office. Students also have the right to challenge the contents of their educational records and to enter their viewpoints in the records under established procedures.
  • I-20 Exceptions for FERPA/File Access and Release of Student Information

In accordance with the I-20 documentation, item 11 and under the “Authority for Collection”, as supported by 8 U.S.C. 1101 and 1184, each I-20 student has irrevocably granted Kingston University the authority to release information upon request or as otherwise required, to the United States Immigration & Naturalization Service regarding immigration status, name, country of birth, current address and any other information on a regular basis or upon request. “Other” information includes but may not be limited to, item 12 of the I-20 document which states in pertinent part; “to maintain … student status, you must be enrolled as a full-time….”
Right to File a Complaint Policy
In case a student, the parent of a student or any other individual has a complaint that an official of the University is violating FERPA, and the complaint cannot be satisfactorily resolved within the University, that person has the right to file a complaint with the Department of Education by contacting:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Ave, S.W.
Washington, D.C.20202-5920
Phone: (202) 260-3887
Disabilities Policy
Kingston University is committed to complying with all the mandates set forth in Section 504 of the Rehabilitation Act and Americans with Disabilities Act. Upon presenting medical certification of their disability, disabled students may make any request for reasonable accommodations to the Academic Dean and for early registration.
Academic Grievance

Students have a right to submit grievances and complaints any time they desire and to submit them to any administrative, staff person or faculty member at any time.  Students who have a complaint are encouraged to talk to any member of the institutions administrative staff.  If a complaint/ grievance is submitted in writing, it must be submitted to the President’s office and the President’s office will respond in writing within 10 days concerning the complaint or how the complaint will be addressed. 

If a student has a grievance concerning their grades, the student is required to comply with the following policy:

  1. First, the student must address the dispute or grievance with the appropriate instructor no later than 3 weeks after grades are posted concerning a final grade or within 3 days after a student receives a grade for an exam or term paper or assignment.  If the student is not satisfied with the instructor’s resolution of their grade, the student has a right to submit a written request concerning the grade to the Academic Dean’s office. 
  1. The submission of a grievance concerning a grade must be in writing to the Academic Dean’s office.  The Academic Dean will review the grievance and investigate the grievance using their discretion to interview sources as needed.  The Academic Dean will notify the student within 10 days concerning the disposition of the grievance.
  2. If the student is not satisfied, the student can request an interview with the Dean and the instructor within 7 days.  Any decision resulting from this interview shall be deemed as final. 
  3. The student will be notified again of their right to file a grievance with the BPPE.
All other grievances shall be handled as follows:
  1. If the student wishes to file a formal grievance for any matter, excluding grades, the student must file a written grievance with the Academic Dean’s office within 10 days of being notified by the school of any action taken against the student. 
  2. The Academic Dean shall review the grievance and notify the student of a decision within 7 days. 
  3. If the student is not satisfied, the student can request an interview with the Academic Dean and a faculty/administrator of their choice within 10 days.  Any decision resulting from this interview shall be deemed as final.  The student will be reminded of their right to file a grievance with the BPPE. 
Any questions or problems concerning this procedure which have not been satisfactorily answered or resolved by the University should be directed to the Bureau for Private Postsecondary Education :
Bureau for Private Postsecondary Education (BPPE)
P.O. Box 980818,
West Sacramento, CA 95798-0818
Contact Phone: 916-431-6959
Student Evaluation
Kingston University values students’ comments as an important element in maintaining a high quality education. The University invites students’ feedback of class they are enrolled and the respective instructors. Towards the end of each term, the Administration office distributes evaluation forms to students. Students are expected to complete the evaluation forms anonymously, return the forms to a designated student who in turn submits all forms collected to the Administration office. Student evaluations are tabulated by the University, and the results are analyzed by the Academic Dean and distributed to the individual instructors. Overall summaries of student evaluations are also presented at faculty meetings.
General Definition of Sexual Harassment
Sexual harassment is an unwelcome sexual advance, requests for sexual favors, verbal or physical conduct of a sexual nature directed towards a student, employee, or applicant seeking to join Kingston University. When an individual is in a position to influence the education, employment, or participation in a University activity of another person, even apparent consensual sexual relationships often constitute sexual harassment. Sexual harassment occurs when any of the following circumstances exist:
  1. Submission to such conduct is made a term or condition, either explicitly or implicitly, of a person’s status or acceptance in a program, study group, within an academic decision, for employment, or admission.
  2. Submission to or rejection of such conduct is used as the basis for a group, scholastic or academic decision or employment decision.
  3. Such conduct has the purpose or effect of “unreasonable interfering” with a student or employee’s study or work or a student’s academic performance or creating an intimidating, hostile, coercive or offensive work or educational environment. For purposes of this policy, “unreasonable interfering” is defined as improper, unjustifiable behavior going beyond what is appropriate, warranted, or natural.
  4. Sexual Harassment is not limited to actions by supervisors or co-workers, but can include actions by instructors, professors, students.

Kingston University
3871 E. Colorado Blvd., Main Tel: 626-229-9929
Pasadena, CA 91107   Tel: 562-868-6488
E-Mail: info@kingston-edu.org
Maps & Direction

Office Hour  
Monday ~ Friday 9:30 am ~ 5:30 pm
National Holidays  
President's Day / Memorial Day / Independence Day
Labor Day / Thanksgiving / Christmas / New Years

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